Technical support is available 24X7, 365 days. Call you local tech support for assistance.

If you have a technical problem, please provide us with the following information about your computer:

• Operating system
• Browser name and version
• Client Tools version (look in the About, invoked from the popup menu)
• What other software you are running (firewall, anti-virus etc.)

Manual Override

You may manually override Client Tools, if you do not like changes it did on a page. It is especially useful, if you have set Images Quality to a low value, and you want to see images as they were originally on a particular page.

To completely override Client Tools, press Shift-F5 while on the page (press Shift and, while holding Shift, press F5). It will refresh the page, display images in their original quality, and all the ads on the page.

Shift-F7 works like Shift-F5, but keeps ad suppression.

This feature requires Internet Explorer 5.01 or higher.

If you wish to change behavior of Client Tools on all pages, or if you are using another browser, change Settings.

Additional Information

The manual has instructions on how to further troubleshoot and customize Client Tools.

Cancellation

To cancel your Client Tools Subscription, contact your local office.